Sunday, July 5, 2009

Sansui HDLCD3212 32-Inch 720p LCD HDTV, Black

32" 720p High Definition Digital TV, Integrated Digital Tuner (ATSC, Clear QAM), Built in side mounted DVD player, Receives Over-the-Air DTV Broadcast Signals, 31.5¿ (16:9) Wide TFT LCD(1366 x 768), 1200:1 Contrast ratio, 8ms Response time, 3D Comb Filte


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Toshiba REGZA 46RF350U Super Narrow 46-Inch 1080p LCD HDTV

Introducing the beautifully-designed Toshiba REGZA 46RF350U 46" (measured diagonally) Super Narrow Bezel Design (under 1 wide) LCD HDTV. Featuring Toshibas new 10-bit panel which provides 64 times more colors than a standard 8-bit panel, offering smoother transitions between color changes and during subtle shade transitions. 3 HDMI connections, a 1080p full HD picture and PixelPure 3G 14-bit internal digital video processing creates a superior picture - all in a space that formerly fit our 42 screen size.
Customer Review: Toshiba Service Stinks
We were very pleased with this television until a couple of months ago, when it began having vertical lines across the left, and then right, sides of the screens. I sent Toshiba an e-mail about it in March, when the TV was about 2.5 months out of warranty. We tried some troubleshooting and when that didn't help, they said to take it to get an estimate. The technician said the entire LCD screen had gone bad and would need to be replaced, at a cost of $3,078! (I paid $1983 for it.) Toshiba told me to send them a letter requesting assistance. A few days later they told me, sorry, it's out of warranty, and they wouldn't do anything about it. I explained that since the ENTIRE LCD SCREEN had gone bad after just 14 months, it was clearly defective. And it's not like I was having to pay a couple of hundred dollars for a part - the entire TV was scrap. Nothing I said would change their mind. I understand that it's out of warranty. What I don't understand is them acknowledging that there was something wrong with the LCD screen, that it should have lasted MUCH longer, etc., but not being willing to stand behind their products, do the right thing, and at least provide a partial refund or SOMETHING. That was my third Toshiba television purchase, but it will be my last. They have lost a customer for life, and I hope if you're reading this, you will pay attention to this - they WILL NOT stand behind their products and do the right thing.
Customer Review: My LAST Toshiba...
I purchased this set 14 months ago for a bit less than $2,000. The panel went bad a few weeks ago. Repair costs would have been in excess of $2,500. The best I could get from Toshiba was "We are sorry" (even though they wasted 30 minutes of my time spitting it out). It was tough to "write off" but I did so. They obviously do not need my business; I surely do not need any more of their products. Moral.....buyer beware.


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